Your customer isn’t reading reviews anymore. They’re asking ChatGPT. They’re asking Claude. They’re asking Perplexity. Whatever answer comes back becomes their truth.
You spent years building SEO. You optimized for keywords. You chased backlinks. You paid influencers. None of it matters if the AI doesn’t surface you.
And here’s the uncomfortable part: you can’t buy your way in. You can’t hack the algorithm. You can’t DM ChatGPT for a shoutout.
The algorithm cares about what it was trained on. What shows up in credible sources. What it can cite and verify. If you’re not there, you’re invisible.
The next wave of marketing isn’t about reaching people. It’s about reaching the machines that reach people.
If you’re not in the training data, you don’t exist.