You think your idea is gold because you’re frustrated by the problem. But personal frustration doesn’t equal market demand. Validation means proving enough people have this problem AND they’re willing to pay to solve it.
The Short Answer
Validate demand through manual outreach to identify super consumers, then test willingness to pay before building anything.
Why This Matters
Get validation wrong and you build on a bad foundation. Everything after that collapses.
Market demand isn’t just “people have this problem.” It’s three things simultaneously: enough people face the problem, they’re willing to pay to solve it, AND competitors haven’t already solved it perfectly.
Most founders skip validation. They fall in love with ideas based on personal pain points. “I wish there was X, therefore thousands of people want X.” That’s not validation. That’s hope.
There are two types of demand worth validating. The first is problem-solving: does your solution eliminate friction or pain? The second is money-making: does your solution help users generate revenue, and if so, how many steps does it take? Either way, you need evidence that people will pay.
Here’s what real validation looks like. High search volume signals people are looking for solutions. Competitor existence proves a market exists (if 5+ companies offer solutions, demand is real; if 0 exist, the problem might not be real). Repeated complaints in communities where your customers hang out signal opportunity.
But the gold standard is pre-payment. Someone paying before the product exists validates everything. Landing 10 pre-orders tells you more than 100 enthusiastic conversations.
How This Plays Out
Here’s a real example. A team built a solution for medical professionals to find continuing education events. Doctors need to attend these regularly to earn points. No centralized solution existed. You’d feed in your specialty and get suggested events.
Real problem? Yes. Clear gap? Absolutely.
So they did manual outreach. Spoke to doctors. Everyone agreed it was a problem. Everyone said “yes, that would be helpful.”
But when asked about paying a small subscription, the answer changed. They weren’t willing to pay. Not even a small amount.
Why? Because the workarounds were good enough. Doctors were finding events offline, asking colleagues, floating messages in groups. Inefficient? Yes. But free and functional.
Had they built first and validated later, they would have discovered this months in and thousands of dollars later. Instead, they validated before building and saved themselves from a bad foundation.
This is the trap: a problem can exist without demand. If the current workaround is tolerable, people won’t pay for a solution. Your job is to find out before you build.
The way to validate is through 50+ manual interactions. Not surveys. Conversations. Talk to super consumers (the people who feel the pain most intensely) and broader users. Ask open-ended questions. Talk less, listen more. Watch for patterns.
And here’s where founders mess up: they hear “yes, I’d use that” and think it’s validation. It’s not. The only validation that matters is willingness to pay. Everything else is cheap talk.
The Nuance
The short answer: always validate. There’s no exception.
You might think e-commerce or marketplaces can skip validation because “better product wins.” But even there, validation matters. Pivots happen constantly. Pure sales execution doesn’t guarantee demand if you’re solving the wrong problem for the wrong audience.
If you have deep founder expertise (5+ years in the industry, personally experienced the problem), validation is faster. You already know the landscape. But you still need to validate willingness to pay. Your assumptions aren’t enough.
What To Do This Week
If you’re starting: don’t build yet.
Create a one-page explainer. Not a pitch deck. A simple document that explains the problem, your solution, and why it matters.
Then conduct 50+ user interviews. These are NOT sales pitches. They’re conversations to understand your audience. Use frameworks that make you talk less and listen more.
Target super consumers first (the people who feel the pain most intensely), then expand to broader users. Record every conversation with consent. Transcribe them. Feed the dataset into AI tools to run analysis. Don’t rely on memory. Patterns emerge from data, not gut feel.
If you can’t land 10 people willing to pre-pay after 50 conversations, your idea has a demand problem. Fix the idea or find a different audience before building anything.
Validation is cheap. Building without validation is expensive.