Most founders start paid advertising the moment they launch. They’ve raised some capital, they’re told to “go to market fast,” and ads seem like the accelerator. The reality: starting paid ads before you know your super consumer burns cash you’ll never get back.
The Short Answer
Start paid advertising only after you’ve identified and defined your super consumers through direct user interviews and insights – not demographics.
Why This Matters
When founders skip the foundational work and start paid ads immediately, they burn cash on a bad foundation. Almost every SaaS product today begins paid advertising within the first week. This is absolutely wrong.
Here’s what happens: you target a broad user audience with generic messaging. You optimize for clicks, not the right customers. You spend more to acquire people who never stick around. The cost compounds because every dollar spent on bad targeting is a dollar you can’t use on good targeting.
The deeper your pocket, the faster you burn if you’re paying to reach people you don’t understand.
How This Plays Out
Here’s the pattern I see repeatedly: founders treat advertising as a “go to market” tactic rather than the final phase of go to market.
They launch a product, open Google Ads or Facebook Ads, and let the platform “help” them target their audience. The platform’s default targeting is broad by design – more impressions mean more revenue for the platform.
A founder selling B2B software to solo service providers suddenly sees their ads showing to managers at enterprises. They’re paying for impressions from people who will never buy.
What they should have done: spent 3-4 weeks talking to potential customers. Not demographics like “small business owners” but insights like “solo founders selling services who are stuck with outdated reviews on their website.”
With that insight, the ad targeting changes. Instead of job titles or company sizes, you target the exact behavior or pain signal. The messaging changes from generic to specific.
The difference: $100 spent on broad targeting gets you 50 clicks from random people. $100 spent on insight-driven targeting gets you 5 clicks from super consumers who actually buy.
The Nuance
When does the advice “don’t start paid ads early” NOT apply?
Only when you already know your super consumers perfectly and know exactly where they are at. That means you’ve done the interviews, you’ve gathered the insights, you understand the signals that identify them.
If you’ve already built this foundation – and can describe your super consumer in terms of specific problems and behaviors rather than generic demographics – then paid ads can actually accelerate. The prerequisite isn’t time or revenue, it’s insight clarity.
What To Do This Week
Define your super consumer, but not using demographics. Use insights from user interviews.
Identify 10-15 potential customers. Talk to them. Discover what problem they’re trying to solve, what they’ve already tried, and what would make them pull the trigger.
After 10 conversations, patterns will emerge. That’s your super consumer definition. Only then consider paid advertising – and only to reach people who match that specific insight, not a broad audience.